Politique d’expédition

Thank you for shopping with Equipment Outlet. This Shipping Policy explains how we process, ship, and deliver your orders.

📦 Order Processing

We aim to process orders quickly and efficiently.

⚙️ Processing Time: 1–2 business days
🕒 Orders are processed Monday–Friday (excluding public holidays)
📧 You will receive a confirmation email once your order has been shipped (if tracking is available)

Please note that processing time is separate from delivery time.

We currently ship to:

At this time, we do not offer international shipping.

We offer standard free shipping on all orders.

Delivery times are estimates only and may vary depending on carrier delays, customs processing, or other external factors.

Once your order has shipped, you may receive:

Please allow 24–72 hours for tracking information to become active.

While we do our best to deliver orders on time, delays may occur due to:

Equipment Outlet is not responsible for delays caused by third-party shipping providers.

Customers are responsible for entering accurate shipping details at checkout.

If an incorrect address is provided:

Please contact us immediately if you notice an error in your order details.

If your order has not arrived within the expected timeframe:

We will assist in investigating and resolving the issue where possible.

If your order arrives damaged:

We will review the issue and provide a suitable resolution.

Orders can only be cancelled before they are processed or shipped
Once shipped, orders cannot be cancelled and must follow our Return & Refund Policy

For any shipping-related questions:

🏢 Equipment Outlet
📩 Email: contact@soccerequipmentoutlet.com
📞 Phone: +61 468 255 681
📍 Address: 56 Matthew Ave, Heckenberg NSW 2168, Australia
🕒 Business Hours: Monday – Friday, 9:00 AM – 5:00 PM
🌐 https://soccerequipmentoutlet.com/